Care Coordinator

Family Continuity is seeking a full-time Care Coordinator/Benefits Specialist to serve as the Specialist for MassHealth insurance products and provides direct assistance to members in the Community Partnership (CP) program on accessing MassHealth benefits. The primary function of this position is to maintain continuity of care for CP members. This is also critical in supporting Care Coordinators to focus their time and attention on care coordination and treatment planning by removing this task from their workload and providing the time and attention to help members maintain or regain their healthcare benefits.

Essential Job Functions

• Works directly with CP members to enroll in, maintain or regain MassHealth insurance, including telephonic and face-to-face contact in the office, community or members' residences.
• Explain how the CP assists members in coordinating integrated healthcare and necessary services for members.
• Consults with CP staff on MassHealth rules and protocols
• Serves as liaison with MassHealth on behalf of CP members to ensure continuity of care in CP program
• Document work with members and provide monthly reports of members served to CP and MassHealth
• Consults with team and members about other public benefits, such as Social Security Income, Social Security Disability Income, and Medicare.
• Perform administrative functions of the program, such as running reports, tracking PCTP's, etc.
• Other duties as assigned.

Benefits

At Family Continuity, our most valued asset is our people. An investment in our employees is an investment in our success. That’s why we pride ourselves on offering a comprehensive, value-driven benefits package that promotes health, enhances work/life balance, and provides stability for our employees and their family members, now and into the future. We're proud to say that our benefits packet ranks as one of the most robust among nonprofits providing our employees with a variety of options allowing them to choose what works best for them, their spouses, and their families.

Our comprehensive benefits package can include:

• Competitive compensation
• 401k retirement plan
• Medical/Dental
• Flexible Spending Account
• Vacation
• Sick Leave
• Cell Phone Stipend
• Employee referral bonuses
• Professional Liability Insurance
• Mileage Reimbursement
• Employee Assistance Program (EAP)
• CPR / First Aid / Narcan Training

Why Family Continuity?

Family Continuity is rapidly expanding its energetic workforce to lead fast paced, innovative clinical programming in our six different sites throughout Northeast, Southeast and Central Massachusetts. Our mission for over 30 years is to inspire individuals and families to achieve overall wellness through counseling, support, education, and making connections to community. This is evidenced by our quality work with clients and a strong commitment to our employees. At Family Continuity, we value your dedication and hard work and give you the tools and experience needed to succeed and become a leader in the clinical field.

Diversity and Inclusion are Important to Us

Family Continuity is committed to providing a supportive and collaborative work environment for our team members to contribute their unique ideas and talents. Diversity is about different opinions, divergent ideas and deviations into how we overcome our challenges and really address the needs of our community. Family Continuity is an equal opportunity employer. We actively seek candidates from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities. Family Continuity considers lived experience (personal or familial) with the mental health system a valuable asset.