Non-Profit 411: Energy Efficiency Resources for Your Organization

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Undertaking energy efficiency improvements is a terrific way for non-profit organizations and their clients to save money, build capacity, and address a matter of local and global concern. Luckily, here in Massachusetts we have a great resource that can help non-profit organizations and residents manage energy use and related costs. Mass Save®, a statewide program sponsored by Massachusetts’ investor-owned gas and electric utilities and energy efficiency service providers, provides a wide range of services and incentives to promote energy savings. The services available depend on the type of property for which you are seeking energy efficiency upgrades.


Residential Properties

For a residential property, signing up for a Mass Save no-cost energy assessment by calling 1-866-527-SAVE (7283), is a good first step. During a no-cost energy assessment a qualified energy specialist will assess your property’s current energy use and provide a customized report and plan of action to help lower bills.

If your residential property has less than 5 units, it falls under the Mass Save Home Energy Services (“HES”) Program, and may qualify for these incentives:

  • no-cost instant savings measures such as light bulbs, programmable thermostats and shower heads
  • no-cost air sealing
  • 75% off – up to $2,000 – the cost of insulation improvements
  • 0% interest HEAT Loan to finance qualified upgrades
  • rebates for high efficiency heating, cooling, and hot water equipment

If your residential property has five or more units, it is served through the Mass Save Multi-Family Program, and may qualify for similar incentives.

Residential and multi-family buildings in which 50% of the occupant households have income at or below 60% of the Area Median Income are eligible for the Low Income Multi-Family Retrofit Program, which provides even greater incentives.

Commercial Properties

Mass Save offers a combination of technical services and incentives for commercial properties looking to replace inefficient equipment and systems with more efficient alternatives.

For qualified small commercial properties, the Small Business Direct Install Program offers the following:

  • a no-cost energy assessment
  • a customized report detailing recommendations
  • removal and recycling of old lights and ballasts
  • 0% interest financing for qualified projects
  • 70% off the cost of lighting and lighting controls, heating controls, pipe insulation, motors, water saving devices, refrigeration and refrigeration controls

For large commercial properties, the Mass Save Large Retrofit Program may offer incentives for:

  • lighting and lighting controls
  • high-efficiency food service equipment
  • variable speed drives
  • high-efficiency water heating equipment
  • high efficiency furnaces and boilers
  • energy management systems
  • custom measures

There are also programs available for both new construction and major renovations for residential and commercial properties.

To take advantage of these commercial programs, contact your Mass Save sponsor.

Residential and commercial oil customers in towns served by municipal electric utilities should contact their municipal electric utility.

If you have additional questions about how these programs can work for you, contact Larry Chretien, the Executive Director of Green Energy Consumers Alliance, at 617-525-3950. Larry serves as the MNN representative to the Massachusetts Energy Efficiency Advisory Council (EEAC).  The EEAC guides the development of energy efficiency plans submitted by the investor-owned gas and electric utilities and monitors the implementation of these plans.


Mass Save Program Administrators for Commercial Properties

Berkshire Gas


Cape Light Compact


Columbia Gas of Massachusetts


National Grid


Liberty Utilities






Western Massachusetts Electric